GODADDY IS VERY COSTLY FROM OTHER SERVICE PROVIDERS , BAD CUSTOMER SERVICE AFTER YOU PURCHASE THERE PRODUCTS, THEY WILL BE VERY GOOD TO YOU BEFORE PURCHASE, I FELT CHEATED AFTER BEING GODADDY CUSTOMER , THEY ARE NOT PROVIDING ANY SOLUTION , VERY BAD CUSTOMER CARE AND WORST COMPANY, COMPARE ALL COMPANIES BEFORE PURCHASING ANY THING FROM GODADDY

YATIN ANAM
Customer number
152177704

Support just waist of time a big time. Website down for a week already after they did maintenance.
1st say wait till maintenance is done (24h).
Then created ticket (wait 72h).
Then need to update DNS (another 24h)
Then create another ticket (72h)
Solution is simply DO NOT FIX SOMETHING WHAT IS WORKING GREAT

My domain expired on 13-3-2022 (18 days ago). I didn't receive a single email in this regard to renew it or anything and now when I found out, I contacted them and they confirmed that they're holding the domain for 30 days but I will have to pay $80 + $19.99 to renew it.
After many requests they offered that they'll waive fees if I renew domain for multiple years with them.
This is straight forward extortion. Isn't it?
Porkbun, Namecheap and all other registrars out there have 30 days grace period.
I requested them so much that I can't afford to pay $80 for renewal but they didn't budge.
It's so so bad.
NEVER EVER buy your business domain with them, They have the 4th highest Renewal cost ($20) while epik, porkbun and all other have ($8)

I have worked in IT for over 20 years and began my career at Microsoft. GoDaddy is purposely participating in deceptive business practices by moving their once free email services to Microsoft 365. They failed to communicate that you either pay for Microsoft 365 or have no email accounts at all. The fee is $24 per email for the first year and then $72. The communication regarding this was incomplete and deceptive.

I called GoDaddy and they had no solution other than to pay for a product I already own, in fact, they couldn't care less that they lied and damaged my business communications by deleting all my email accounts. I recorded the entire conversation and their lack of support was appalling. I'm suing and do NOT recommend GoDaddy for any services.

I have been a customer since 2014. Their customer service standards are poor at best. Their on-hold time is poor at best with hold times of two hours. Today was worse - after holding for 1:58 mins for a rep to pick up, he talked for 3 mins then went away. Fifteen mins later it shows we are still on the phone but he is no where to be found. VERY POOR!!!!

I finally had the sense to close all of my Godaddy services down. Afterwords, I wanted to close my account. Godaddy would not allow this. It has been over a week, hours on the phone, almost a dozen emails and no luck.

Crooked, understaffed and deceitful.

Stay away from this one.

Three years ago, I bought and established my first company website, seabeauty face shop. Adding website content is not easy for me as a non-professional. I invested a lot of time and energy in adding the products I was going to sell to my store. Less than three months after I put it into use, my store had technical problems - when I logged in to my store to buy, the page kept shaking. After contacting customer service, I was told to let me use different settings. Prepare to log in, but the results are the same. The page jitters, and the product information cannot be browsed normally, let alone the purchase transaction cannot be completed. Once again, I reported the problem of the website to your technical department, and the answer was that there was no problem with logging in to my website from your technician's computer. So I took a picture of the fault and sent it to the technician. The reply was still that their computer did not have this problem. As for why all my devices had these problems, they could not explain or provide any help. My website is unuseable, and I still have to pay a monthly fee to retain the domain name and build the website, which is very unreasonable/! I couldn't get a satisfactory answer after contacting customer service many times, and the problem could not be solvent. In desperation, I decided to retain the domain name and stop building my website through your company. Just this year, when your company asked me to renew the domain name, you took out the domain name of my website for auction due to my one-day delay in payment. In early December, I received an email from your company asking if I wanted to renew my account and renew the website seabeauty face sho. P Right of use, because the concept of professional terms in the computer field is not very clear, in order to prevent confusion of definitions and purchase errors, I specially called your company's customer service staff to confirm to them repeatedly the letter you sent me to indicate that the account has been restored. Is it a seabeauty face s Give me the domain name ownership of hop and let me renew it. After getting the affirmative answer, I confirmed with the customer service the specific cost amount of renewing the domain name. The customer service staff also specifically asked me whether to pay US dollars or Canadian dollars. After getting an accurate quotation, I logged in to my account to pay and received a receipt for successful payment. But just two days ago, you emailed me again to cancel my account, which was so annoying! I called customer service, and you said that the fee I paid through paypal did not complete the transaction, but I received a receipt for the successful payment. Your customer service told me again that I bought website construction, not to retain my domain name. May I ask, if the domain name is not sure that it belongs to me, who will buy and build a website that the domain name does not belong to me? Your explanation is too funny and annoying. Any purchase should be the purchase of a domain name before it may incur the cost of building a website, and the order of the two payments cannot be reversed. The cancellation of the purchase of your website construction three years ago was very dissatisfied with your customer service. Three years later, the domain name incident completely lost a trace of trust in your company. You are a failed unreputable company that can't protect the interests of customers. If the benefits you can get are obtained by such a means, it is extremely stupid behaviour!

1 year into a three year renewal for webhosting and domain registration, I get notice of a payment due, or my site would be cancelled, I checked my acct and saw I was paid up, I did not pay. they took my site down. On hold for 45 minutes (durning which I paid the crummy 29$) the agent told me that it was a technical issue, that I was paid up, but he could NOT refund the payment I made. After another 20 minutes on hold, he came back with "good news". altho he could not give me back what I did not owe, but paid. I could get my entire website back for $169 !!!!!!. GOODBYE. go(fy)daddy