Good Evening,

Thanks for your review regarding our services. Assuming this is related to our KVMSD range of VPS services, we provide quality hardware at an affordable cost and an E3 processor is advertised on the website, these processors offer some of the best single core performance possible for server hardware; sorry if you feel this does not live up to your expectations.

In relation to support, we offer fully unmanaged VPS services (like many providers in our price range) and therefore support is offered primarily for issues within our control: Network, Hardware, Performance, Control Panel and so on - If your issue was related to your individual VPS, or software, this does not fall under unmanaged support unfortunately.

Customer satisifaction is a top priority and this is shown through the numerous amounts of online feedback across many different portals all of which rate us very highly.

I am very sorry that we did not fit the bill for you and can only wish you the best of luck in your hunt for a new provider.