1&1 נגד REGXA 2020

ke Hostinger, Godaddy and Domainracer to make a best choice.

is means that if your agent is busy you have to rely on hope that someone else will see that your agent hasn't responded for a while and will intervene. Of course, they act like they have zero context and approach your issue like it's the first 1&1 have heard of it.
They also do this thing where the only available support option is to call them up on the telephone. Ocassionally you can do live support chat but only if your individual agent is available. Of course, the one time out of possibly 50 I have got through the agent didn't respond for 10 minutes so my attention went elsewhere and when she eventually did respond I wasn't paying attention so she closed the issue as solved (without solving it).
That is the running theme.. I have had the same issue for weeks and I just go around and around in circles trying to solve it with different people. The issue stems from where I was told I could upgrade from one account to another and they would handle the transfer. They didn't and then wanted to charge me to do the upgrade. Fortunately I had saved the chat log but even then they have still not resolved the issue and I remain paying for both services.
AVOID AVOID AVOID. They are totally useless.

act them.
Almost every 2 or 3 weeks all my clients websites were down! Without any notice from them! The most funny thing was that the same time their main website and client portal was down too! The only way to communicate with them was Facebook. If I was lucky I got a reply in an hour saying that they were trying their best to resolve the server problem.
All email accounts from my clients were facing blocking issues (RBL). The problems were disappearing when I moved theese websites to another host.
Also without any reason my websites were reaching the limit of 50 emails per hour and usually got blocked. Of course none of these was happening before I moved in regxa or after I moved out!
The most tragic moment was a day all websites were down for too many hours! I was trying to contact them in Facebook without any answer. Sometime later I saw a post on their wall saying that they did change their DNS! They just changed their DNS without any prior notice. I had to change manually the DNS's to every account and wait for more hours - almost a day for the new DNS to activate.
The last thing I must mention is that I asked them a week before to change my way of payment from yearly to monthly and the ticket never replied. 1 day before the time ends they replied saying that the fixed the invoice. But they didn't. I contacted them in Facebook (they didn't replied the ticket) and they responded as:
"If you requested before expire invoice it will be accept to monthly if not must be renew after that bill you can change to monthly sir!"
"The request changing to monthly accepted after expiring but its not working now! You need to renew then it will be changed to monthly automatically.."
So they wanted me to pay for a year of service before they change it to monthly!!! How about that?
I have to mention here that I paid 20$ to my credit balance in my regxa account just to be sure they will be paid for the monthly invoice that never made. The kept these money and send me today an invoice of the above amount as a "late fee"!!! Late fee of what???
If I was in front of them I would just punch them in their faces! STAY AWAY from these