HostPapa נגד A Small Orange 2019

I decided on HostPapa and it has proven to be a wise choice. Its very reliable and they provide heaps of tools for me to manage my domain address and the support is brilliant. Cannot think of anything negative to say.

or 3 months. Never experienced any issue with their service. I've monitored my website uptime with Jetpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!

a domain in early morning and was told it would take 20-30 minutes. I waited 4 hours and nothing came in for email other than the invoice for the the payment. I contacted the online help and was told that it was because I needed an Organization. However as part of signing up that information was given in full on the app and if it WAS a problem, why not contact me and tell me instead of making me contact them. They have my info and email!
I gave the online rep the info once again and chalked it up to a one off. I then waited another 4 hours and heard nothing again. So once again contacted tech and was given a ticket number and no reason other than they are looking into it. I contacted them again after another 4 hours and they still were not able to tell me what the problem was or how long until it's resolved.
My thought is they most likely closed the office and there is no-one to help me now being off their regular business hours but they just don't want to say that. When I told the online rep that I wasn't happy... he just stopped communicating all together in the chat window and left me sitting there. So, I would have to say at that my first experience with hostpapa has been a very negative one and if I could go back in time I would take my business elsewhere.

going down. I realized they got acquired and it all makes sense now. They were run into the ground to cut corners and make a profit. The service got outsourced to India, the simple navigation of the site is out the window, and the site got FAR less reliable than it once was. Such a shame.