Great service, fair prices, active and fast support. Best in-class windows hosting

We have a total disk usage of 7GB and 437042 Inode. Even if the plan comes with "unlimited" storage, Mochahost considers my disk usage too much to do back-ups. Sadly I discovered that there are no back-ups only when I needed ... יותר to restore. BTW, the restore was needed because of a bug too with MySQL. The worst part is that I contacted them, offered them to pay them support hours because I was desperate, I asked them to access the back-end and locate the old data that was detached from MySQL. They have a strong policy not to access shared servers from the back-end so they won't help you with any backend support, not even if you pay them.
So here is the summary of why they SUCK big time
[] You don't get backend technical support, not even if you pay them
[] You don't get any guarantee that your data is saved
[] They are not responsible for any data loss, even if they delete it on purpose
[] You won't get any backups because shortly they will consider your usage too much even if in reality 7GB is not that much.
[] They don't have any disaster recovery protection at the server level.
They might say they do everything you want to hear until you need it... פחות