Hi Linden, The domain that you were attempting to email is expired. This domain is not managed by us. After further investigation, we would suggest reaching out to your other domain provider, who appears to be Crazy Domains for further assistance. Please understand that for some of our entry-level services, this level of investigation conducted by our 24/7 Melbourne team is typically not included, and are therefore outside of our scope of support, especially when the services are hosted with other providers.