Dear Albert, Thank you for your valuable feedback. We are glad to know that you are satisfied with our services. Reviews from great people like you motivate us even more. We assure you to provide the same excellent service in the years to come. Regards, LinuxFox

their supporting is very poor , they might solve your ticket issue after weeks or months .. every morning in your in box you will get the below autoreply email Thank you for the update. We will forward your query to the department concerned and get back to you with an update as soon as possible. kindly hold on. Kind Regards, Paulson Support Analyst

That is correct, I have a problem with my domain, and still they didn't solve it (+45 days), and yes they apologize.

Dear Valued Customer, I am sorry to hear that you are not completely happy with our services. This is certainly not the experience we want our customers to have. I would like to assure you that we are here to help you round the clock. We now offer 24/7 support with an average response time of 30 minutes, and live chat during business hours. US-based phone support is also available during our business hours. Customer satisfaction is of high priority to us. If you feel you are not completely happy with absolutely anything, please request your ticket to be escalated. Once again, we assure you to offer high-performance servers with 100% uptime and best-in-class customer service. LinuxFox

Dear Valued Customer, I am sorry to hear that you are not completely happy with our services. This is certainly not the experience we want our customers to have. I would like to assure you that we are here to help you round the clock. We now offer 24/7 support with an average response time of 30 minutes, and live chat during business hours. US-based phone support is also available during our business hours. Customer satisfaction is of high priority to us. If you feel you are not completely happy with absolutely anything, please request your ticket to be escalated. Once again, we assure you to offer high-performance servers with 100% uptime and best-in-class customer service. LinuxFox