Digital Ocean נגד InterServer 2021

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החברה הזו ממש רצינית. יש להם שרתים עם קונפיגורציה טובה לרוב הצרכים.

for our American users.
We heard good reviews about Digital Ocean and decided to use its dedicated servers.
The “request” to open servers was declined as we are a new customer for them. The support agent explained that we need to wait for some billing cycles before we can use the more expensive servers. They suggested using some basic server (below our current servers performances) for some billing cycles and then try again.
I understand the risks of fraud, but, for us, having low-tier servers does not make any sense, as the performance would drop, also we have no wish to invest time into migrations twice - to low-tier, and then to higher tier. Neither we have time or wish to wait for the servers idling until billing cycles pass, to then apply for higher tier again (and perhaps be rejected again).
We tried to explain everything to the support once again, and offer to prepay a deposit for a few months, but the second ticket was closed without anyone reading it.
I don’t know why you even bother with marketing and ads if you just turn down the legit customers, approaching you with long-term contracts with potential for high revenues. We’ve been with our current provider for 4-5 years, now look for something bigger, and it won’t be digital ocean.
The 1 star is well deserved.

(4 slices). Either these websites fooling people around with fake reviews or they are being fooled by InterServer with paid reviews.
Till 4th day after the subscription, I already had generated dozens of support tickets without adding a single domain.
My issue was Webuzo Free control panel which they are unable to configure on my VPS. I added support ticket, they fixed it and after sometime it went down again. Support was good but incompetent as issue was occurring again and again especially with control panel where you manage your files, emails and other important things is quite annoying and disturbing.
So I asked for refund on my 3rd day but answer was “No Refund Policy on VPS” with a straight face that made me think of their dollar hungry mindset. May be they wanted me to subscribe for paid cPanel by not configuring Webuzo panel properly. What else it could be…?
As I was stuck with them for a month so I thought of posting the same review with a bit of changes on another website where they had 92% of excellent reviews on 4th day so that they may improve their support but instead they got offended and canceled my VPS subscription without any prior notification and told me that we have refunded your payment which is still not reflecting on my credit card account.
I couldn't remove or take backup of my VALUABLE DATA that I uploaded and they are not telling either what they will do with my data. They didn't even wait for the refund process to be completed.
Instead of improving their services, they turned their back, get offended by a statement and showed how courage-less and ethically ill they are. I would have taken my words back if my issue was resolved.
They had 26 days to rectify the issue. I would have loved to give them 5 stars and continued my subscription if I was satisfied but now I will say that DEFINITELY NOT RECOMMENDED
I will suggest Mike Lavrik & John Quaglieri to spend some bucks on raising competence of their support team. This will add huge value to their business.