I used Leaseweb's VPS and Dedicated Server services for more than 8 years. Unfortunately, my experience during the cancellation process was very disap
...pointing.
After closing our business, I informed them via email that we no longer required their services. However, I did not receive any response acknowledging my request or any guidance on the proper procedure to cancel the contract. Since we were no longer using the servers, we assumed the matter had been addressed.
When payments stopped, our account was suspended, but instead of assisting us in resolving the cancellation, we started receiving multiple legal notices through a third-party collection agency.
Based on my personal experience, I found the pricing to be high and the customer support during the cancellation process to be unhelpful. Because of these issues, I would not recommend Leaseweb to others considering their services.
Please note that this review reflects my own experience and opinions.
