issues, even if it don't directly affect their service.

ated withdrawal of money from your account. They don't care about customer service - they only care about getting paid and not whether you use the service or not. I asked for a refund on a service 3 days after it autorenewed despite my business already being in liquidation and they refused. Took money for no work. Make sure you host elsewhere if you want to do business with people who are interested in your success as much as theirs...